Havre de Grace Ambulance Corps. recognizes that respecting user privacy over the Internet is of utmost importance. This privacy statement is designed to provide information about the privacy and data collection practices for the site: http://www.hdgac.org. The Site is operated by Havre de Grace Ambulance Corps. Inc..

If you have questions or concerns regarding this statement, you should first contact our site coordinator atwebmaster@hdgac.orgor by postal mail to:

• HAVRE DE GRACE AMBULANCE CORPS.
• 1601 LEVEL ROAD
• P.O. BOX 465
• HAVRE DE GRACE, MARYLAND
• 21078

Identifying Information. In general, you can visit the Site without telling us who you are or providing any information about yourself. In some areas of the Site, we ask you to provide information that will enable us to offer services that require registration, assist you with technical support issues or to follow up with you. Generally, Havre de Grace Ambulance Corps. Inc. requests identifying information when you:

• Provide feedback to an online survey or tell us about an idea or suggestion.
• Request a SPECIAL SERVICE
• Request information or files from technical support or customer service.

In these instances, Havre de Grace Ambulance Corps. Inc. will ask for your name, address, e-mail address, phone number and other appropriate information needed to provide you with these services.

What Havre de Grace Ambulance Corps. Inc. Will Do With Your Information. If you choose to give us personal information for any of the purposes above, this information is retained by Havre de Grace Ambulance Corps. Inc.and will only be used by Havre de Grace Ambulance Corps. Inc. to support your relationship with us. We will not add you to a mailing list, or newsletter without your registration for this service. We will only contact you if further information is required from you to complete a service.

What Others May Do With Your Information. Havre de Grace Ambulance Corps. Inc.does not share, rent, or sell any personally identifying information provided through our Site (such as your name or email address) to any outside organization for use in its marketing or solicitations. From time to time Havre de Grace Ambulance Corps. Inc. may use agents or contractors who will have access to your personal information to perform services for Havre de Grace Ambulance Corps. Inc.(such as DATABASE MAINTENANCE, FURTHER EXAMPLES), however, they are required by us to keep the information confidential and may not use it for any purpose other than to carry out the services for Havre de Grace Ambulance Corps. Inc.

Third Party Links

WWW.hdgac.com does provide links to other sites. Other Internet sites and services have separate privacy and data collection practices. Once you leave WWW.hdgac.com, Havre de Grace Ambulance Corps. Inc. cannot control, and has no responsibility for, the privacy policies or data collection activities at another site.

Cookies

At times, we will use a feature on your web browser to send your computer a "cookie". We do not use cookies to retrieve any personal information from your computer. We only use cookies to learn ways to enhance our Sites, and to give you better, more personalized service while in our web site. You can reset your browser to refuse all cookies or indicate when a cookie is sent. However, some functions of the Sites will not function if you refuse cookies. These areas of our web site will have information posted about cookies, and when a cookie will be uploaded to your computer.

Children's Privacy Protection

Havre de Grace Ambulance Corps. Inc.is sensitive to the heightened need to protect the privacy of children under the age of 13. The vast majority of the material on our web site is not intended for children and is not targeted to children under the age of 13. We do not knowingly collect data from children and, if we learn that we have received personal data from a child, we will remove this information from our database.

Changes to this Policy

Havre de Grace Ambulance Corps. Inc.may from time to time revise its privacy policy. You should therefore periodically visit this page, so you are aware of any such revisions. We will not, however, use your existing information in a manner not previously disclosed. You will be advised and have the opportunity to opt out of any new use of your information.
Contacting Us. If you have any questions about our privacy policy and/or the practices of our web site, you can write to:

• HAVRE DE GRACE AMBULANCE CORPS. INC.
• 1601 LEVEL ROAD
• P.O. BOX 646
• HAVRE DE GRACE, MARYLAND
• 21078

Protected Health Information (HIPPA)

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Havre de Grace Ambulance Corps (“Havre de Grace”) is required bylaw to maintain the privacy of certain confidential health care information, known as Protected Health Information or PHI, and to provide you with a notice of our legal duties and privacy practices with respect to your PHI. HAVRE DE GRACE is also required to abide by the terms of the version of this Notice currently in effect.

Uses and Disclosures of PHI: HAVRE DE GRACE may use PHI for the purposes of treatment, payment, and health
care operations, in most cases without your written permission.
Examples of our use of your PHI:
For Treatment. This includes such things as obtaining verbal and written information about your medical condition
and treatment from you as well as from others, such as doctors and nurses who give orders to allow us to provide
treatment to you. We may give your PHI to other health care providers involved in your treatment, and may transfer
your PHI via radio or telephone to the hospital or dispatch center.
For payment. This includes any activities we must undertake in order to get reimbursed for the services we provide to
you. Including such things as submitting bills to insurance companies, making medical Re-outstanding accounts.
For health care operations. This includes quality assurance activities, licensing, and training programs to ensure that
our personnel meet our standards of care and follow established policies and procedures, a well as certain other
management functions.
Reminders for Scheduled transports and Information on Other Services.We may also contact you to provide you
with a reminder of any scheduled appointments for non-emergency ambulance and medical transportation, or to
provider information about other services we provide.
Use and Disclosure of PHIWithout Your Authorization . HAVRE DE GRACE is permitted to use PHI without your
written authorization, or opportunity to object, in certain situations, and unless prohibited by a more stringent state law,
including;
 For the treatment, payment or health care operations activities of another health care provider who treats you
For health care and legal compliance activities;
 To a family member, other relative, or close personal friend or other individual involved in your care if we
obtain your verbal agreement to do so or if we give you sat opportunity to object to such a disclosure and you
do not raise an objection, and in certain other circumstances where we are unable to obtain your agreement
and believe the disclosure is in your best interests.
 To a public health authority in certain situations as required by law (such as to report abuse, neglect or
domestic violence;
 For health oversight activities including audits or government investigations, inspections, disciplinary
proceedings, and other administrative or judicial actions undertaken by the government (or their contractors)
by law to oversee the health care system;
 For judicial and administrative proceedings as required by a court or administrative order, or in some cases in response to a subpoena or other legal process;
 For law enforcement activities in limited situations, such as when responding to a warrant;
 For military, national defense and security and other special government functions;
 To avert a serious threat to the health and safety of a person or the public at large;
Do Not Copy
 For workers’ compensation purposes, and in compliance with workers’ compensation laws;
 To coroners, medical examiners, and funeral directors for identifying a deceased person, determining cause
of death, or carrying on their duties as authorized by law;
 If you are an organ donor, we may release health information to organizations that handle organ procurement
or organ, eye or tissue transplantation or to an organ donation bank, as necessary to facilitate organ donation
and transplantation;
 Far research projects, but this will be subject to strict oversight and approvals;
 We may also use or disclose health information about you in a way that does not personally identify you or
reveal who you are.
Any other use or disclosure of PHI, other than those listed above will only be made with your written
authorization. You may revoke your authorization at any tune, in writing, except to the extent that we have
already used or disclosed medical information in reliance on that authorization.
Patient Rights: As a patient, you have a number of rights with respect to your PHI, including:
The right to access, copy, or inspect your PHI. This means you may inspect and copy most of the medical
information about you that we maintain. We will normally provide you with access to this information within
30 days of your request. We may also charge you a reasonable fee for you to copy any medical information that
you have the right to access. In limited circumstances, we may deny you access to your medical information,
and you may appeal certain types of denials. We have available forms to request access to your PHI and we will
provide a written response if we deny you access and let you know your appeal rights. You also have the right
to receive confidential communications of your PHI. If you wish to inspect and copy your medical information,
you should contact our privacy officer.
The right to amend your PHI You have the right to ask us to amend written medical information that we may
have about you. We will generally amend your information within 60 days of your request and will notify you
when we have amended the information. We axe permitted by law to deny your request to amend your medical
information only in certain circumstances, like when we believe the information you have asked us to amend is
correct, If you wish to request that we amend the medical information that we have about you, you should
contact our privacy officer.
The right to request an accounting. You may request an accounting from us of certain disclosures of your
medical information that we have made in the six years prior to the date of your request. We axe not required to
give you an accounting of information we have used or disclosed for purposes of treatment, payment or health
care operations, or when we share your health information with our business associates, like our billing
company or a medical facility from/to which we have transported you. We are also not required to give you an
accounting of our uses of protected health information for which you have already given us written
authorization. If you wish to request an accounting, contact our privacy officer.
The right to request that we restrict the uses and disclosures of your PHI. You have the right to request that
we restrict how we use and disclose your medical information that we have about you. HAVRE DE GRACE is
not required to agree to any restrictions you request, but any restrictions agreed to by HAVRE DE GRACE in
writing are binding on HAVRE DE GRACE.
Internet, Electronic Mail, and the Right to Obtain Copy of Paper Notice on Request. If we maintain a web
site, we will prominently post a copy of this Notice on our web site. If you allow us, we will forward you this
Notice by electronic mail instead of on paper and you may always request a paper copy of the Notice.
Revisions to the Notice: HAVRE DE GRACE reserves the right to change the terms of this Notice at any
time, and the changes will be effective immediately and will apply to all protected health information that we
maintain. Any material changes to the Notice will be promptly posted in our facilities and posted to our web
site, if we maintain one. You can get a copy of the latest version of this Notice by contacting our privacy
officer.
Your Legal Rights and Complaints: You also have the right to complain to us, or to the Secretary of the United
States Department of Health and Human Services if you believe your privacy rights have been violated. You
will not be retaliated against in any way for filing a complaint us or to the government. Should you have any
questions, comments or complaints you may direct all inquiries to our privacy officer.